Return Policy

At Me 'n Mommy To Be, we believe shopping resale should feel just as comfortable and confident as shopping new. Most of our inventory has been previously loved, so we take extra care to make sure you know what you're purchasing before you buy.

Every resale item is individually inspected by our team before it's offered for sale. We check its overall condition, test applicable equipment to make sure it's working properly, and make sure the necessary pieces are included unless otherwise noted. We also make every effort to accurately describe an item's condition and point out any notable wear or imperfections.

Unless an item is specifically identified as new, it should be considered gently used. Because no two previously owned items are exactly alike, normal signs of use may be present and are part of purchasing resale merchandise.

When shopping with us online, the item you see is the item you'll receive. Our photos show the actual item being offered for sale, allowing you to see its condition before you purchase. The exception is certain merchandise identified as new, where manufacturer or stock photography may be used.

Our goal is simple: make it easy to shop resale with confidence and know exactly what you're getting.

Why Are Some Items Final Sale?

Because we specialize in resale, many of our products are sold in gently used condition. For certain types of merchandise, it can be difficult to determine whether an item was simply purchased and returned or was used after purchase and then returned. To protect the integrity of our inventory and ensure a fair resale experience for all of our customers, these categories are final sale.

For example, items such as baby gear, equipment, costumes, holiday items, toys, and other limited-use merchandise could be purchased, used for a short period of time, and then returned. A final sale policy allows us to continue offering these items at the significant savings our customers expect while maintaining consistent standards for everyone.

The following items are FINAL SALE and are not eligible for return or exchange:

• Baby equipment & gear
• Toys
• Nursery furniture
• Accessories
• Maternity gear
• Formal wear
• Holiday apparel
• Costumes
• Socks
• Undergarments
• Sale items
• Clearance items
• Items purchased with a discount code
• Gift cards
• Items specifically identified as final sale

What If I Purchased Checkout+?

Checkout+ does not make final sale merchandise eligible for return or change the return eligibility of an item.

Checkout+ provides free mail-in return shipping on merchandise that is otherwise eligible for return and package protection for eligible shipped orders that are lost, stolen, or damaged.

For online purchases, mail-in returns are available only when Checkout+ was purchased with the order. Online purchases made without Checkout+ are not eligible to be returned by mail. Eligible clothing and shoes purchased without Checkout+ may still be returned in person to a Me 'n Mommy To Be retail store within the applicable 14-day online return period.

Purchasing Checkout+ does not override the Final Sale policy.

Returns

Eligible clothing and shoes purchased online may be returned within 14 days of the original order date.

If Checkout+ was purchased with an eligible order that was shipped to you, the return must be requested through the Checkout+ return portal and shipped back to Me 'n Mommy To Be within that 14-day period.

For mailed returns, the return package must be accepted and scanned by the shipping carrier within 14 days of the original order date. Creating a shipping label does not constitute shipping the return.

If Checkout+ was not purchased, online purchases cannot be returned by mail. Eligible clothing and shoes may instead be returned in person to a Me 'n Mommy To Be retail store within 14 days of the original order date.

To qualify for a return:

• The item must be returned in the same condition in which it was purchased.
• All original Me 'n Mommy To Be tags must remain attached.
• The item must be free of odors, stains, holes, rips, damage, excessive wear, or other changes in condition.
• The return must be initiated and completed within the applicable 14-day return period.
• The item must not be listed as final sale under this policy.

Items that do not meet these requirements may be refused.

Me 'n Mommy To Be reserves the right to determine whether a returned item meets the requirements of our return policy.

Online Orders Picked Up In-Store

An order placed online and picked up at a Me 'n Mommy To Be store is considered an online purchase and is subject to the Online Purchase Return Policy, including the 14-day return period beginning on the original order date.

The return period does not begin or restart on the date the order is picked up.

Checkout+ is intended for orders that are shipped to the customer and is not necessary for orders picked up in-store.

If Checkout+ is purchased on an order that is picked up in-store, it does not provide additional return privileges or change the return eligibility, return period, refund method, or other terms that apply to the merchandise.

Checkout+ and any other service fees are non-refundable.

Eligible clothing and shoes purchased and paid for in-store may be returned within 7 days of the original purchase date. The merchandise must be physically returned to a Me 'n Mommy To Be store within that 7-day period.

All in-store returns must include the original receipt, and the original Me 'n Mommy To Be tags must remain attached.

Returned merchandise must be in the same condition in which it was purchased. Items with odors, stains, holes, rips, damage, excessive wear, or other changes in condition will not be accepted.

Items identified as final sale under the Final Sale Items section of this policy are not eligible for return or exchange.

Approved in-store returns are issued as store credit only and may be used toward future purchases either in-store or online. Cash, credit card, and debit card refunds are not available for in-store purchases.

Me 'n Mommy To Be reserves the right to determine whether merchandise meets the requirements of our return policy.

Except as specifically provided in this policy, all other sales are final.

Checkout+ — Free Returns & Package Protection

Checkout+ is an optional service available for eligible orders that are shipped to you.

When Checkout+ is purchased at checkout, it provides:

• Free Mail-In Return Shipping: Eligible merchandise may be returned by mail at no additional return-shipping cost, subject to this policy and the Checkout+ terms.
• Package Protection: If your shipped package is lost, stolen, or damaged, Checkout+ provides package protection, subject to the Checkout+ terms and claim requirements.

Checkout+ does not make final sale merchandise returnable, extend the 14-day return period, or change the type of refund or store credit you are eligible to receive.

Checkout+ and any other service fees are non-refundable.

How to Return an Online Purchase

If You Purchased Checkout+

If you purchased Checkout+ on an eligible order that was shipped to you, your return must first be submitted and approved through the Checkout+ return portal. Please follow the return instructions provided through the portal.

The return package must be accepted and scanned by the shipping carrier within 14 days of the original order date.

Eligible merchandise from an online order may also be returned in person to a Me 'n Mommy To Be retail store within the 14-day return period. Please bring your order number or other proof of purchase.

If You Did Not Purchase Checkout+

Online purchases made without Checkout+ are not eligible for mail-in returns.

Eligible clothing and shoes may still be returned in person to a Me 'n Mommy To Be retail store within 14 days of the original order date. Please bring your order number or other proof of purchase.

Final sale merchandise remains final sale regardless of whether Checkout+ was purchased.

Package Protection Claims

Package protection claims for eligible orders that are lost, stolen, or damaged must be submitted through Checkout+ and are subject to the Checkout+ claim terms and requirements.

Package protection is separate from our merchandise return policy. Filing a package protection claim does not change the return eligibility or return period for merchandise purchased from Me 'n Mommy To Be.

Online Return Shipping

Mail-in returns are available only for eligible merchandise from online orders that included Checkout+. Checkout+ provides free return shipping for those eligible returns in accordance with the Checkout+ terms.

Online orders that did not include Checkout+ are not eligible to be returned by mail. Eligible clothing and shoes from those orders may be returned in person to a Me 'n Mommy To Be retail store within the applicable 14-day return period.

If a return is necessary because of an error by Me 'n Mommy To Be or because an item received was materially different from its description, please contact us so we can determine the appropriate resolution.

Online Refunds

Approved online returns are issued as store credit for use on our website or in-store.

All original shipping and delivery charges are non-refundable. Shipping or delivery fees paid when the original order was placed will not be included in any store credit or refund, including when only part of an order is returned.

Checkout+ and any other service fees are also non-refundable.

Cash, credit card, and debit card refunds are not available unless an error was determined to have been made by Me 'n Mommy To Be or the item received was materially different from its description. In those situations, a refund for the eligible merchandise may be issued to the original payment method.

Original shipping, delivery, Checkout+, and other service fees remain non-refundable.

Once your return is received and inspected, we will notify you regarding its approval or rejection.

Me 'n Mommy To Be reserves the right to make the final determination regarding return eligibility.